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The story of Kitras Slow Stitch Kits
“I carry Kitras because it sells! … As we feature North American artisan/handmade goods, Kitras is a natural. OH! And you are a pleasure to work with too!”
“When a customer comes in looking for a gift, I always direct them to the Tree of Enchantment. I feel that the little sayings on them help them find what they are truly looking for. It's almost like a greeting card but so much better! … Greeting cards tend to get put away, the Tree of Love can stay up year after year.”
“In 2020 we took a chance and brought in a couple of the large 10" balls ... Sold both of them Mother’s Day week to two different young men, who came in together as friends to find a unique garden gift for their moms.”
“We display more than 80 glass ornaments in our show windows, and others throughout the store. The Trees of Enchantment have been our number one best seller for many years … Many of our customers purchase several a year, and many times the recipient becomes a repeat buyer too.”
“We have a customer that comes back every season and purchases a Kitras Art Glass Tree of Enchantment for each of her children. She sends me pictures when they receive the gift.”
When will my order ship?
Your estimated ship date is available on the sales order confirmation. Please review the sales order confirmation that is sent to you at the time of your order placement. Please check the items and the Ship To address for accuracy. The estimated ship date is shown at the top right of the sales order confirmation. It is approximate.
What if I forgot to add something to my order?
Call 1-800-439-6393 or email orders@kitras.com if you forgot to add something. As long as your order has not been sent to production, we can add a modest amount to your order.
How do I register for an account?
If you are a current customer and would like to register to order online, please email orders@kitras.com or call 1-800-439-6393. We will confirm the email address you have on file. This will be come your username and we’ll send you a link to set your own password. If you are not a current customer and would like to become a customer, please fill out a request form.
What is my username?
Your username is the email address you have on record with Kitras Art Glass. If you wish to change this email address, please call 1-800-439-6393 or email orders@kitras.com.
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